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Jokersino Casino Review Summary
Jokersino Casino, operated by Joker Entertainment Ltd., launched in 2018 and holds a licence from the Malta Gaming Authority. The casino boasts a high payout rate of 96.5%, making it attractive to Canadian players. Based in Malta, Jokersino caters to the Canadian market with CAD as a primary currency and offers services in both English and French.
Players have praised Jokersino for its extensive game selection and reliable customer service but have noted that the withdrawal process can be slow. The casino supports a variety of devices, including iOS, Android, and Windows, making it accessible for mobile users.
Jokersino provides a generous welcome bonus and a range of ongoing promotions, including free spins and cashback offers. Although the casino excels in many areas, some users have expressed concerns about the limited payment options available.
Overall, Jokersino Casino is a solid choice for Canadian players, offering a rich gaming experience and robust customer support, with room for improvement in payment processing.
Advantages
- Extensive game selection
- Generous welcome bonus
- Mobile optimized site
Limitations
- Slow withdrawal times
- Limited payment options
- High wagering requirements
Game Offerings
Jokersino Casino features an extensive library of over 1,000 games from top-tier providers like NetEnt, Microgaming, and Evolution Gaming. The game selection includes slots, table games, and live dealer games, catering to all types of players. Popular slot titles like Starburst and Gonzo's Quest are available, alongside progressive jackpots such as Mega Moolah.
Table game enthusiasts can enjoy multiple variants of blackjack, roulette, and baccarat. The live casino section, powered by Evolution Gaming, offers an immersive experience with games like Live Roulette, Live Blackjack, and Live Baccarat. Jokersino also provides a variety of poker games, including Texas Hold'em and Caribbean Stud Poker.
For players who prefer to try games before committing real money, Jokersino offers free play options on many slot and table games. The casino also features games with high RTP percentages, ensuring fair chances of winning.
Bonuses and Promotions
Jokersino Casino offers a compelling welcome package that includes a 100% match bonus up to C$500 plus 50 free spins. The welcome bonus comes with a 35x wagering requirement. Daily and weekly promotions include reload bonuses, free spins, and cashback offers. Jokersino also hosts regular tournaments and a loyalty program where players can earn points and redeem them for rewards.
Despite the attractive bonuses, some users have mentioned on Trustpilot that the wagering requirements can be challenging to meet. On the positive side, the variety of bonuses keeps the gaming experience exciting and rewarding for regular players.
VIP Club
The Jokersino VIP Club rewards loyal players with exclusive benefits such as higher withdrawal limits, personalized bonuses, and a dedicated account manager. VIP members can earn points for every wager and climb through various levels to unlock better rewards. The VIP program also includes invitations to special events and faster withdrawal processing times.
Registration
Registering at Jokersino Casino is straightforward. Players need to provide their email, create a password, and enter personal details such as name and address. The process includes KYC verification, requiring players to upload identification documents. New accounts must be verified via email or phone confirmation.
Payment
Jokersino supports several payment methods, including credit/debit cards, Interac, and e-wallets like Skrill and Neteller. Deposits are processed instantly, while withdrawals can take 2-5 days. The minimum deposit amount is C$10. While the range of payment options is decent, some players have noted delays in withdrawal processing.
| Payment Method | Withdrawal Processing Time | Transaction Limits | Possible Delays |
| Credit/Debit Card | 2-5 days | C$20 - C$5,000 | Bank delays |
| Interac | 1-3 days | C$20 - C$3,000 | Bank delays |
| Skrill/Neteller | 1-2 days | C$20 - C$10,000 | None |
Mobile Experience
Jokersino Casino offers a seamless mobile experience via its website, which is optimized for mobile devices using HTML5 technology. The site performs well on iOS and Android devices, with no dedicated app required. The mobile version includes the full range of games and all functionalities available on the desktop site.
Safety and Security
Jokersino Casino is licensed by the Malta Gaming Authority and uses SSL encryption to protect player data. The casino promotes responsible gambling with tools such as deposit limits, self-exclusion, and reality checks. Regular audits ensure fairness and security. Despite these measures, some users have mentioned concerns about the speed of customer support in addressing security issues.
Customer Service
Jokersino Casino provides 24/7 customer support via live chat, email, and phone. Support is available in English and French. While most players find the support team helpful and responsive, there have been occasional complaints about slow response times during peak hours.
Our Verdict
Jokersino Casino delivers a comprehensive gaming experience with a vast selection of games, robust bonuses, and solid customer support. The mobile experience is excellent, and the casino's commitment to security is commendable. However, improvements in payment processing times and customer support responsiveness could enhance the overall player experience.
FAQ
What is the minimum deposit amount at Jokersino Casino?
The minimum deposit amount is C$10.
How long does it take to withdraw money from Jokersino Casino?
Withdrawals typically take between 2-5 days, depending on the payment method.
Is Jokersino Casino available in Ontario?
Yes, Jokersino Casino is available for players in Ontario.
Does Jokersino Casino offer a loyalty program?
Yes, Jokersino has a VIP Club with various rewards for loyal players.
What types of games are available at Jokersino Casino?
Jokersino offers slots, table games, live dealer games, and poker.